Terms & Conditions website boisdecerf.com

These terms and conditions govern all relations between the company MADEIRA CONCEPT SAS, a company with capital of € 8,000 is headquartered 90 A rue Henri de Boissieu 01000 Bourg-en-Bresse, registered with the RCS Bourg-en Bresse under No. 803366012, here in after “BOIS DE CERF” and website customers www.boisdecerf.com.

Customer service email address: hello@boisdecerf.com
Prior to any transaction, the customer acknowledges having read these terms and conditions

and expressly accept when it clicks the “Enable command” button.

Article 1: Special Conditions

The customer acknowledges, at the time of ordering, the special conditions of sale stated on screen (name, price, quantity, color, features, products, cost of services) and expressly accept them without reservation.

Article 2: Validity of the order

The offer on this website www.boisdecerf.com caters exclusively to individuals whose order does not exceed 500 Euros, and have an address in the following countries: Belgium, Luxembourg, Germany, Netherlands, France, Monaco, Great Britain, Italy, Spain, Switzerland, Austria, Denmark, Ireland, Portugal, Finland, Sweden, Norway, Liechtenstein, Greece, Hungary, Iceland, Poland, Czech Republic, Slovakia, Slovenia, Bulgaria, Malta, Cyprus, Latvia, Lithuania, Romania, Estonia, Algeria, Albania, Bosnia and Herzegovina, Georgia, Moldova, Morocco, Russia, Tunisia, Turkey, Ukraine, Serbia, Croatia, Argentina, Australia, Bolivia, Chile, China, Colombia, Costa Rica, Ecuador, Hong Kong, Indonesia, India, Japan, Cambodia, Laos, Mexico, New Zealand, Peru, Paraguay, Uruguay, Venezuela, Singapore, Thailand, Taiwan, Vietnam, Philippines, Malaysia, United States Araba, Canada, Egypt, Jordan, Lebanon, Libya, Madagascar, Qatar, Saudi Arabia, Israel, Senegal, United States, Ghana, South Africa, South Korea, Guadeloupe, Martinique, Reunion.

Article 3: Registration and confirmation of the order

BOIS DE CERF confirms receipt of an order by an email entitled “Saving your order.” The sale will be concluded, however, that after the confirmation of the order by BOIS DE CERF, in an email entitled “Shipment of your order” which will be sent to the client no later than one month after the order is placed.

BOIS DE CERF reserves the right not to confirm an order for any reason whatsoever, holding

in particular the availability of products, a problem with the order received, abnormal control, a problem concerning the delivery to be made or an action relating to a previous order. In this case, BOIS DE CERF inform the customer within 5 business days after registration of the order day, and proceed immediately to refund the customer.

In case of unavailability of one of the products of order, the remainder of the order is dispatched.

Article 4: Price

BOIS DE CERF reserves the right to change prices at any time but is committed to applying the rates that were displayed at the time of ordering, subject to their availability on that date.

Article 5: Payment and security

Payment is made by credit card on a secure bank server or using a Paypal account.
The credit card details are encrypted using SSL (Secure Socket Layer) and never transmitted unencrypted over the network. The payment is made directly to Crédit Agricole. BOIS DE CERF has no access to these details, and does not keep them on its servers. In case of problem thank you contact us at the following address: hello@boisdecerf.com.

Article 6: Retention of title

The products remain the property of BOIS DE CERF until full payment of the order.

Article 7: Terms and Delivery

A maximum period of one month after the registration of the order may be required to ship the order, excluding sales and special operations. The ordered product is shipped through the postal network, in Colissimo or Relay-parcels, the delivery address specified by the customer.

Deliveries in Corsica are performed by Colissimo.
The participation fee for dispatch of the order are free for shipments in mainland France and Corsica.

Article 8: Right of withdrawal

A “Return Request” which details the procedure for the return of products, is shipped with each order.

The customer has a period of seven days after the delivery of his order to return to BOIS DE CERF products delivered, provided that they are returned in their origin condition and packaging and accompanied by the “return Request” form.

If within fourteen clear days expires on a Saturday, Sunday or a holiday or holiday, it is extended until the next business day.

The customer will be refunded the amount of the returned item, after receipt of the product by BOIS DE CERF, within 30 days by bank transfer.
* Please note that we only offer exchanges on sale items. The return of sale items is the responsibility of the customer.

Article 9: Provisions of the “Informatique et Libertés” law

BOIS DE CERF has made ​​the declaration file containing personal data relating to Site www.boisdecerf.com customers with the Commission Nationale Informatique et Libertés statement No. 1783323 in accordance with the Data Protection Act of 6 January 1978 .
Under this law, the customer has a right of access, rectification and opposition on the personal data collected about him. These rights may be exercised in line in the “My Account” or by email to hello@boisdecerf.com.

Article 10: Intellectual Property

The customer may not copy or download any part of the contents of the site www.boisdecerf.com except

express prior authorization of BOIS DE CERF, which remains the sole owner of all intellectual property rights relating thereto.

Article 11: Applicable Law

These general conditions of sale are subject to French law.